Subject:  MailScanner

Qualserv Networks now offers a high-end anti-spam feature called MailScanner. This feature will mark incoming messages as SPAM and automatically delete them if desired. To enable this feature for your account please contact support.

Subject:  Srv01 upgrade to Apache 2.0 and PHP 5.x

We’re in the process of upgrading our srv01 server. After the upgrade completes we will check out as many sites as possible to make sure that our client’s scripts are compatible with the new version of PHP. PHP 5.0 has been out for over a year now so we do not anticipate any problems.

Should you have any problems with your scripts, just send us a ticket and we’ll help you get your coding up to date free of charge!

Subject:  Qualserv Networks in 2008

Just a quick update to get these blogs back up to date. Our blog software was down for a while so we haven’t been updating. But don’t worry everything else has been stable.

We haven’t had any downtime or server-related issues in over a year so it’s been pretty lack-luster for updates anyway.

All our cPanel servers are updated daily with the latest features and security fixes. Fantastico is also updated weekly with new scripts to install and the latest versions.

Subject:  srv01.qualdns.net hard drive failure

We are currently working on replacing a hard drive in our srv01 server. Backups for this server are from 11-12-2006 and sites may have to be restored from the backups. ETA is 2 hours.

Subject:  FTP File Listing

We upgraded all servers to support 20,000 files per folder instead of the previous limit of 2,000. If any accounts require more than 20,000 then please contact our support team. This limit only affects the FTP and File Managers from displaying the files.

Subject:  cPanel Update

We have upgraded cPanel to the latest version. The new version includes cPanel’s own Addon scripts, in addition to the Fantastico scripts that we offer separately. So check out the new scripts that are available!

Subject:  Server Updates

The following services have been upgraded tonight.

- cPanel upgraded to latest stable release 10.8.2
- Apache Web Server upgraded to latest stable release 1.3.36
- PHP Upgraded to 4.4.2 on all servers

Subject:  srv02.qualdns.net php upgrade

We have upgraded PHP to 4.4.1 on this server.

Subject:  New OS on srv02.qualdns.net

We have installed a new operating system on srv02.qualdns.net this morning. The server was down for 3-4 hours during this process. Everything is back up and running now and no data was lost. We sincerely apologize for any inconvenience that this may have caused.

Subject:  srv02.qualdns.net move to NAC

Our srv02.qualdns.net server is currently being moved to NAC. We sincerely apologize for any downtime that customers may experience during this time. For transfer status please contact us.

Subject:  Apache Mod Security Install

Mod Security has been installed on all servers. This is to prevent hacking/flooding through various insecure scripts that are commonly used. Srv02.qualdns.net was down for 30 minutes today due to a flooding attempt through one of our client’s insecure scripts. We apologize for any inconvenience that this has caused.

Subject:  Network Attack - 11/28/2004 (3 minute downtime)

Our network experienced a flood attack. This caused some delay in accessing web sites and minimal downtime. We apologize for any inconvenience that this may have caused.

Status: Fixed @10:56 PM EST on 11/28/2004.
Total downtime/slowness of network = 3 minutes.

Subject:  Mail Server Update

All email servers have been updated to block known spammers. We have also implimented stricter guidelines in an attempt to reject spam email.

If any clients experience problems with these changes then please contact support to have your site excluded from these changes.

Subject:  Fantastico Upgraded

Fantastico has been upgraded to the latest version on all servers.

Subject:  cPanel and Apache updated

cPanel and Apache have been upgraded to the latest stable releases on all servers.

Subject:  Fantastico Upgraded

Fantastico has been upgraded on all servers to the latest release.

Subject:  PHP 5.0 Downgrade to 4.3.8

We have downgraded all servers back to 4.3.8 due to script compatibility issues.

Status: Completed at 12:10 AM EST on 7/22/2004 (no downtime)

Subject:  cPanel Update

All servers will be upgraded tonight to the latest cPanel version. No downtime or issues expected.

Apache Upgrade failed on srv01 at 4:43, partial downtime of sites with PHP files for 10 minutes.

Completed at 7:53 PM EST on 7/21/2004.

Subject:  Software Upgrades

All servers will be upgraded to the latest cPanel and Fantastico releases at 5 PM EST. No service interuptions are expected. As with all software updates, please submit a support ticket if you notice any bugs or errors resulting from the upgrades.

Status: Completed at 5 PM EST on 7/8/2004

Subject:  Upgrading cPanel and Apache

We are currently upgrading cPanel and rebuilding Apache on all servers. There should be no downtime, however the control panel may be slower than usual during this upgrade period.

This upgrade is being done to patch a security hole found in cPanel/phpsuexec.

Status: Completed @ 12:48 AM EST on 6/09/2004

Subject:  PHP Login Bug Fixed

The PHP setting “register_globals” is now set to “off” on all servers to fix login issues with scripts like xoops and phpbb. If this causes any problems for individual sites that were using this setting then you can enable it via an htaccess file in your public_html directory. If you need further assistance please open a trouble ticket.

To enable register_globals on your site, please add the following line to your .htaccess file in the “public_html” directory: “php_flag register_globals on”

Subject:  cPanel Update

All servers are being upgraded to the latest Edge release (9.3.x) to fix a security hole found in the exim mail server. No downtime or issues are expected.

Status: Completed @ 10:20 PM EST (cPanel v.9.3.0-E3) - no downtime.

Subject:  Secure FTP now Available!

Secure FTP (auth ssl) is now enabled on all of our servers. We’ve tested this in the latest version of WS-FTP 8.x. However, it will also work with Core FTP LE, which is freeware.

The settings required are listed below:
- FTP Hostname: Use your server’s hostname. ex: srv01.qualdns.net
- Server type: ftp/ssl (auth ssl)
- Host type: automatic detect
- passive mode enabled

Subject:  cPanel Fantastico Updated

Fantastico upgraded to the latest stable version: Fantastico De Luxe 2.6 r19

Subject:  Apache recompiled with new modules

Apache has been recompiled with some new PHP modules:
- imap (an alternative email solution)
- mbstring (for Japanese Multibyte strings)

Subject:  Perl Module Installs

We installed the following perl modules on all servers.
- Jcode
- HTML::Parse
- Mail::POP3Client